DC SAMPLES - LARGE

DELIVERY INFORMATION:

We usually dispatch within 1 working day, We Normally use TNT or DPD Courier service and tracking will be provided once dispatched, order received before 4:00 PM will be processed for dispatch same day, orders after 4:00 will be processed next working day.

RETURNS POLICY:

We will happily refund or exchange any item purchased through Design Concrete. Our aim is to provide you with the highest levels of service possible and to make the return as easy as possible. If you have any concerns or questions please call us on 0207 727 4083 or email us on contact@design-concrete.co.uk, we are here to help.

PLEASE NOTE:
Any products returned must be in a re-saleable condition, within 21 days.

WARRANTY:

DESIGN CONCRETE never breaks. If ever a break appears on the surface, it will always be because the surface where it has been applied did break.

We guaranty that DESIGN CONCRETE does not peel off or chip from the surface where it has been applied.

DISCOLORATION WARRANTY:

We guarantee that DESIGN CONCRETE doesn’t have discolorations or apparent changes on the color, over the time, in interiors. In outdoors we guarantee no color changes in our range of light colors, not recommending the use of medium or intense colors, because they can be affected over time by atmospheric agents.

* This guarantee does not cover structural movements or settlement of the building, which causes cracks, peeling or chipping of supports where it is applied, capillary humidity, blows, floods, furniture that damages the pavement or scratches or clefts on surface caused by incorrect furniture.

THIS WARRANTY EXCLUDES

The following are specifically excluded from coverage under this warranty;

- Structural failure of the substrate preparation;

- Damages caused by Acts of God, including, but not limited to hurricane, flooding, earthquake, fire, or other types of natural disasters, or,

- as a result of unforeseen circumstances; acts of negligence, terrorism, or product misuse or abuse;

- Failure to comply with DESIGN CONCRETE Product Information (available to download from the website);

If any of these terms are breached, or if in addition, DESIGN CONCRETE believes;

- The surface to which the product has been applied was not thoroughly and sufficiently prepared in accordance to DESIGN CONCRETE Product Information (available to download from the website);

- There has been an intentional or negligent act done to the warranted product that impacts on the product's performance;

- DESIGN CONCRETE does not warrant nor shall it be liable for any other loss, either consequential, or damage resulting from incorrect

-product application, or for any failure resulting from poor workmanship by the Applicator, Installer, or for lack of maintenance or inappropriate in-service use of the product during its in-service life.